Implementing an ASP successfully

• Ensure your IT systems are robust enough to take the ASP and have the right technology.
• Ensure you have a clear exit strategy and contingency plan.
• Explain the problems that you are trying to solve.
• Define requirements in complete and measurable terms.
• Specify a service level.
• Ensure expectations are aligned.
• Work with the vendor to establish long-term goals.
• Try to establish a partnership.